Professionalism, high quality of vehicles, good customer service, language management, responsibility, competitiveness
Posted By : duning2023
They picked us up at the airport with a sign. The wait was a little long but they were always attentive, I grabbed the line at immigration, I lost it without any problems.
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Posted On : 2024-03-15 13:49:35
Posted By : Salitoup
Excellent service, reliable and responsible and they always respected the values that we agreed on in the previous quotes, Andres and Mario are excellent people 100% recommended.
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Posted On : 2024-01-06 18:05:59
Posted By : Venture23365050953
I recently had an unfortunate experience with Mario. Although I initially had high expectations for their services/products, I was disappointed to discover some questionable business practices. The prices seemed to be inflated and I felt like I was being taken advantage of as a customer.
It is disheartening to see a business engage in what appears to be unjustified price gouging. I expected more transparency and fairness. It is crucial that companies prioritize ethical practices and maintain the trust of their customers.
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Posted On : 2024-01-03 15:27:10
Posted By : TravelMother2015
He arrived on time for the pickup, the car was clean and we were transported to our hotel without incident.
We were picked up in a yellow taxi.
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Posted On : 2023-11-09 10:55:06
Posted By : HKallday44
The driver was very polite and courteous. She kept communication lines open and even brought back an item that I left in her car.
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Posted On : 2023-10-16 23:51:58
Posted By : Macyuri
The guide's experience. The information is very clear. He is a good guide for foreigners. Good prices. Highly recommended service.
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Posted On : 2023-08-08 20:09:19
Posted By : William_G
Our driver waited for our 30 minute late flight. Found us easily & then took us straight to the hotel. It was great!
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Posted On : 2023-07-22 10:26:29
Posted By : simply_mon
Very professional Andres was a great guide. He was very knowledgeable and made many suggestions for us to enjoy the city. Clean and spacious van felt very safe and comfortable. Will definitely recommend him to family and friends.
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Posted On : 2023-03-10 09:45:50
Posted By : D3852AMjp
We used their services for a guided tour to Comuna 13. Mario picked us up from our hotel and provided us with an excellent experience throught our tour—from the moment we left our hotel until we completed the comuna 13 tour.
Few key points:
1. Mario (our guide) spoke very good English which was important for us as we do not speak much spanish, and we really wanted to understand the history behind Comuna 13.
2. He was very knowledgeable about the history and took a lot of interest in ensuring that we understand the political, economical, and social scenarios in the comuna. More importantly he made things interesting and really piqued our interest throughout.
3. Most important thing was that he never ever pushed, complelled, or asked that we buy something from the locals. This is often the problem with guided tours but not here. We had time to explore/experience things on our own and Mario would step in just enough to inform us about certain key things—this was perfect for us.
I and my friends highly recommend their services!!
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Posted On : 2022-03-01 20:24:24
Posted By : Kinson L
Mario is a great driver. Extremely reliable and always on time. Have used him many times and can’t recommend him enough. Will be using him in the future
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Posted On : 2022-02-19 14:57:43