Discover the sights of Palma on the wonderful City Sightseeing Supreme Ticket that includes a bus tour and entry to either Bellver Castle or Spanish Village! This amazing hop-on hop-off bus tour will allow you to explore Palma at your own pace, whilst enjoying panoramic views as you travel! Also included in this ticket is entry to both Museu Es Baluard and either Bellver Castle or Spanish Village, CaixaForum and a boat tour, so you can see the very best of what Palma de Mallorca has to offer!
Posted By : handypeople
I have taken this Tour before but this time with 2 friends. Absolutely horrified to see my credit card statement to day with a charge of £98.50. Clearly the cst is a lot less than this. Have sent an e mail requesting a refund but no answer. Something is certainly not right here so have reported this to my credit card company. There are no clear instructions when boarding the bus, you insert your credit card but nothing informed me I would be charged £98.50 or the equivalent amount in euros. It’s very rushed boarding and paying because there’s lots of passengers boarding. I’m a very regular visitor to Majorca and speak Spanish so if I’d seen any necessary in either English or Spanish regarding the payment process I would have acted accordingly. My 2 friends noticed nothing. They paid in cash
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Posted On : 2024-07-08 14:40:25 
Posted By : Paul_J
The hop on hop off buses did not stop to pick us up. The bus that did pick us up stopped at a different stop than where we got on leaving is worth a long walk back to our shuttle bus.
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Posted On : 2024-06-26 18:06:30 
Posted By : hihaaa
A good tour. But I remained very disappointed because they don't have respect for disability and disable people.it was 21/06/2024 ,I was with my wife and my disable son they treated him like a normal people , we travel always never seen something like this.
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Posted On : 2024-06-21 11:24:45
Posted By : 759jillo
Bus stops closed and not marked as closed, bus stops not easily identified as city bus stops. In frequent buses. Bought tickets from hotel they hadn’t been notified of stop closures, they were also under the impression that busses run every 20 minutes but they were more like every 40 minutes. Perhaps they need to tell ticket sellers to inform people to download app, as when out and about not easy to do. I have also been all over the world and this is far the worse service ever…. Total waste of money and there was eight of us, we ended up using a taxi.
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Posted On : 2023-12-04 13:44:07
Posted By : G2969EEberndr
Cancellations are not possible!!!
Even if you were unable to use the service.
You had to wait 1 hour for the buses and the boat was broken.
Experiences in Palma 04.10.2023.
The emails are only answered by machine.
We will now get the purchase amount back via our credit card.
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Posted On : 2023-10-06 08:31:02
Posted By : cgg937
Complete waste of money! The bus was so crowded that we had to stand. The earphones are so poor quality that you cannot understand anything the guide is saying. No ac. I enjoyed a lot more when I took just the regular bus, which also costs only a fraction of this.
After the trip the company asked for feedback. Most of my feedback was negative and only the positive part was published
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Posted On : 2023-09-11 07:53:37
Posted By : Mgomcan
We have been waiting in line for more than 1 hour, the people in charge at the stop do not solve anything for you. They only say to wait and on top of that the tour ends at 5 p.m. so if we are lucky to get on the bus we will have to go back I don't recommend it at all
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Posted On : 2023-09-08 06:36:12
Posted By : louisecA3434DZ
We bought 2 tickets online but bus driver only scanned 1 so we got charged for the 'free' castle entrance. Cathedral took 1hr 20 mins to get to from Plaza d'Espana where we boarded.
Stop numbers not announced; headphone jacks either not working or terrible audio; commentary out of sync with location; couldn't find restaurant for free upgraded drink/ice cream! Pouring rain but bus drove off without being full.
Expensive mistake! Take a taxi instead!!!
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Posted On : 2023-09-03 06:49:23
Posted By : M9402MPchristinel
We booked our tickets online in the hope of avoiding the queues. Nope. You have to queue up with everyone at stop 1 to get a paper ticket, it took so long! They also seemed to just be letting enough people on to fill the top of the bus, even though the bottom was empty. I can't tell you anything about the city as the headphone jacks didn't work, when they did, one of the "sights" was a shopping centre. We went on 3 buses, 1 of these the canopy was broken, luckily we spotted our toddler playing with the exposed tacks before she injured herself. The other 2 buses had broken air conditioning units above the wheelchair/pram spots. I managed to spot the leak before I put my pram underneath it but another family were not so lucky and their pram was soaked.
Positives were that we booked the ultimate ticket so we went on the boat (nice and relaxing but not a tour boat, no audio. Staff were lovely). If you can book the boat without the bus then do that. With the ultimate ticket you also got a free drink at a restaurant, the restaurant was lovely, we stayed for food and drink. Again, just avoid the bus and go for drinks here anyway. There was also a 3 for 2 ice cream coupon. Ice cream was delicious.
In summary, this was a very expensive, and time consuming, way to travel to the castle. Avoid it if you can.
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Posted On : 2023-08-17 09:50:50
Posted By : Ged R
Bus tour was fine with audio guide. The boat tour, although the staff were nice, was a bit strange as we only saw Palma Catheral and oil tankers!
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Posted On : 2023-07-09 06:22:43
