"Experience the Alhambra: An Exclusive Journey to the Golden Age of Granada"
Welcome to an unforgettable tour through the Nasrid Palaces, the Alcazaba and the Generalife Gardens, where history comes to life and beauty envelops you in every corner!
Our service stands out for the speed of customer service, always at the best possible price, without lowering quality.
With the audio guide we offer, you will have 12 languages to choose from, and you can take the tour however you prefer.
Posted By : Rosa_K
The grounds were beautiful and the audio guide was very well done. The history of this place is very astounding!
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Posted On : 2024-06-30 04:58:53
Posted By : K820WGannas
It was a complete disaster!! We were at the Alhambra an hour before the guided tour was to start. We went to the information centre to confirm the meeting point to cut a long story short we were sent to 4 different meeting points by Alhambra information staff. None of the staff had heard of Assari Tour group and we were informed that we had individual tickets and not group tickets and as a result we were not allowed in. A complete scam Tripadvisor should not be associated with this group.
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Posted On : 2024-06-28 08:07:39
Posted By : RicardoH328
Carmen, our guide was very professional and knowledgeable. She shared history facts as well as legends making a clear difference between them. The tour itself hits on all the points needed to then explore the city by ourselves with more knowledge and specific places in mind. The walk itself was very manageable.
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Posted On : 2024-06-26 03:49:47
Posted By : huibhupkens
We booked for 3 adults and 2 kids. At the entrance we found out there were no tickets for the children. We booked a guided tour, no guide to see, only a download link. We tried to call to correct the ticket, but nobody picked up the phone.
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Posted On : 2024-06-22 03:38:18
Posted By : Johnny_C
We were suppose to meet a guide but he never show up. We call the office and they email us the online guide and the tickets. It wasn’t what we expected. It is hard to get a signal so you won’t be able to use their website online. I would look at other company.
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Posted On : 2024-05-15 13:04:10
Posted By : Departure54348068713
I am sorry I cannot evaluate the tour since we did not do it on our own as the information was not clear.
10:30 Nasrid Palaces.
11:00 appointment with Guide.
Impossible.
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Posted On : 2024-05-12 03:26:15
Posted By : David_S
got the tickets. no guide showed up and we ended up paying for an official second guide from the site.
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Posted On : 2024-05-09 15:24:42
Posted By : A996AZkirstens
Very nice facility, everything well organized, incredibly beautiful and well-kept gardens. With audio guide, really recommended
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Posted On : 2024-05-07 15:39:14
Posted By : gillesbR9080VW
The 2 tickets purchased by you were supposed to give access to the Alhambra, the gardens, the Generalife and the Alcazaba with audio guide + The Nasrid Palaces at 10am. However, when we showed up at 10 a.m. sharp, we were refused entry because our tickets did not include these entries...! Indeed, the attached tickets received from Andazari Tours do not mention access to the Nasrid Palaces... There is deception on the merchandise! Either it's a mistake or it's theft! In any case I expect compensation from you for the damage caused, especially since we were not able to buy 2 tickets to visit the Nasrid Palaces because everything was full.
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Posted On : 2024-05-07 09:27:52
Posted By : Z6962ELharaldk
We feel cheated by Andazari Tours (Husein Abusido Aarab, andazaritours@gmail.com).
We had booked the tour (68 euros for two people) through the Alhambra, the Nasrid Palaces (11:00 a.m.) and the Generalife and also received a confirmation (reference number 1120244027).
One day before the appointment we received a PDF file which was supposed to be the admission ticket. Among other things, the entry price was 10 euros per person and the time was 8:30. After complaining via email, the same PDF file came again with identical content and the information that we had booked without a tour of the Nasrid Palaces. With this ticket we didn't get into the Nasrid Palaces even though we had to pay almost twice as much as normal.
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Posted On : 2024-05-01 14:48:17