After a long flight, the last thing you want to do is find a cab and pay an exorbitant fee. Instead, take the easy way with a pre-purchased shared transfer from Newark (EWR) Airport to your Manhattan hotel. Transfers operate 6am to 10pm, 7 days a week in modern, comfortable vans operated by a team of professional, trained and courteous drivers who know New York City.
Posted By : Richard_B
After phoning we waited 1/2 hour and phoned again and were told they had no ride share available so they would send a car. After waiting a hour we phoned again and they said they had to send another car. A hour later we were still waiting and phoned and were told the car was outside. The instructions for pick up were to wait at the tourist info booth but the drivers cannot leave their car to come into the terminal. The instructions on the website need to be changed. We lost 2 1/2 hours of our time in New York city.
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Posted On : 2024-09-07 10:44:12 
Posted By : Herb_K
The seats were comfortable and the driver was very courteous. Although there were other passengers, we were all treated well
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Posted On : 2024-08-31 16:34:41
Posted By : kristinetracy
Amazing communication, comfortable vehicles and fast transfer both ways. I would definitely use this service again.
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Posted On : 2024-08-16 22:30:35 
Posted By : 798michelleq
Terrible experience from Newark to Manhattan - I booked what looked like a comfortable shuttle for $134 because we were traveling with two 80 year old ladies. We waited for 90 minutes after multiple calls each telling us a 20 minute wait. It was very frustrating as we were surrounded by people getting into their Ubers. Finally a driver in an unmarked small sedan showed up and the four of us were crammed in. I don't know if the driver was familiar with the route as we backtracked a few times and the ride from Newark to Manhattan took another 90 minutes. Traffic was terrible so the driver asked to drop us and our luggage a block from our hotel and we agreed just to be able to get out of the car. The driver was friendly and we did tip him well, as much of it was beyond his control. Next time we'll take an Uber.
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Posted On : 2024-08-12 08:05:32
Posted By : DIMITRIOS_K
The service was never provided to me and I still have not received my money back!
Unacceptable after all these days
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Posted On : 2024-08-06 21:03:29
Posted By : J5100ODmargaretm
I haven't received my email confirmation for a booking from EWR to a hotel in Manhattan and the number provided to call on Tripadvisor is not available. I arrive on 10 July and have had the payment deducted from my credit card.
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Posted On : 2024-07-08 17:13:17
Posted By : 49melissaj
My daughter reserved Airlink to pick up at EWR and take her to Grand Central Station so she could take a train for her new summer camp counselor job. The driver texted her 45 minutes before her reservation, she told him she was sitting on Tarmac and would call him once she got her luggage. She called him 15 minutes before her reservation and said she was ready. He informed her that her time was up and gave her another driver’s number. She called that driver 3 times and texted him and he did not answer or respond. Called customer service, they were no help. She was now going to be 1 hour late for her job. Since she was not getting any assistance from AirLink she bought a train ticket and took the train to Penn Station then the Subway (more money), to Grand Central Station and then was able to get her train to her final destination which she will now be 2 hours late for her new job. Since she is a camp counselor she doesn’t have the ability to deal with request for a refund. I as her mother, sent a customer service request to AirLink from their website. That day a refund was issued on her CC showing as pending. For 3 days it showed pending on her credit card, then disappeared. Another Customer Service request form was sent, as to why the refund was reversed when there had been no communication with me or my daughter. I have yet to hear from them. My suggestion, if you need to get to NYC from EWR, do not use Go AirLink NYC. Save your money and take the train.
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Posted On : 2024-06-24 14:52:41
Posted By : DaCoachNZ
Service was excellent. Pick up was at Newark Int’l and as soon as we collected our luggage we went to the collection spot (check details on the booking site, this will say where to go) then called their hotline to be picked up. 10-15mins later the driver collected us and being a shared collection he picked up passengers at all terminals which was okay and proceeded to our hotels. Enroute, we were the last to be dropped off but within the hour or so. This was okay as the driver gave a little insight of places to visit etc like a tour guide.. The van was clean and driving was excellent. Definitely recommend using their services for a hassle free experience, it started our holiday off on the right foot.. thanks team!
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Posted On : 2024-06-12 14:23:56
Posted By : dawnwL665OL
Go Airlink was wonderful! Highly recommend! We booked Go Airlink shared transportation through their website for transport to & from Newark airport to a Manhattan hotel. Both times the drivers (Kevin & Lahcen) were on time and readily communicated with me to ensure we met up as quickly as possible. Both were very professional and the vans were clean.
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Posted On : 2024-05-26 12:03:04
Posted By : Sheila_H
My driver was lovely but the wait was a bit long then finding out he had been parked outside the whole time. Maybe a message letting me know would have been good considering I received a lot of messages confirming my booking
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Posted On : 2024-05-19 16:39:23
