Looking at hiring a campervan in Australia? Here are answers to some frequently asked questions, covering off the basics such as information about your driver's license, campervan features, camping spots and fuel prices. However, feel free to email us or contact us via our website if your question is not answered below.
Anyone holding a standard full car license for more than a year can drive a campervan. The driving license must be in English or an international driving license will be required.
Yes, you can hire a 2WD campervan if you are 18 years old. However, you must be 21 of age to hire a 4WD campervan.
5 days is usually the required minimum rental period throughout the year. The rental period is increased to 7 days during peak season such as Christmas. The minimum rental period during peak seasons varies with the rental provider.
A campervan can sleep anywhere between 1-6 people depending on your camping plans, the model you choose, the ratio of kids to adults and the amount of personal space you desire.
No. However, prior arrangements will be required for instances where it's absolutely necessary to take your pet. Additional fees will be applicable to sterilize the campervan after your trip for the next hire.
Authorization is required from a rental provider if you want to extend your hire. The incurred extra cost will be charged to your credit card. An early drop off, for whatever reason, will receive no refund.
Yes, you can add additional drivers. Fees apply per every extra driver you add. Additional driver fees will be included in your rental price.
You can camp in a caravan park, applicable national parks or on the roadside. Caravan parks are available all over Australia in major town and tourist centres. You can find various recreational facilities in a caravan park such as showers, toilets, charging stations and refilling stations. You can also find camping areas in most Australian national parks. Although there are no powered sites, the beautiful and peaceful environment is great for an overnight stay. Roadside camping is only permitted in country areas away from towns and cities. You can get a list of approved areas from your rental provider.
Terms and conditions for each specific campervan are provided by a rental provider. Generally, two-wheel drive vehicles are permitted on sealed or bitumen roads with an exemption to small distances in well-maintained loose road surfaces leading to campgrounds. Four-wheel drive vehicles are permitted on recognized unsealed tracks with restrictions to some remote areas that will be stated in the terms and conditions. Vehicle movements in certain parts of Australia can be restricted due to adverse road or weather conditions.
Petrol in Australia is sold by the litre and comes in leaded and unleaded grades. Prices can fluctuate and both petrol and diesel prices range from $1.00 AUD to $1.60 AUD per litre. The prices can be higher in remote and country areas and in 2016 we have seen petrol drop as low as around $0.80 and often under $1.00.
Basic equipment such as cooking, bedding, utensils and toiletries are supplied. However, we recommend you purchase enough supplies for your road trip, especially if you're traveling away from towns.
Battery life is between 12-18 hours when fully charged depending on the use. Most campervans come equipped with two batteries. One battery will power internal appliances such as lights, air conditioning and the fridge while the second battery powers the engine. The batteries recharge as you drive or when connected to a power supply. Your batteries will remain charged as long as you are driving practical distances each day.
Yes, you will require a reservation, especially during peak season. Prices vary depending on the season.
You can make a reservation via a phone call, email or via the online booking form. A deposit will be required to confirm your reservation. You can pay your reservation via credit card, bank transfers or PayPal. The remaining amount can be paid in person upon arrival via bank transfers, debit or credit card.
A cancellation period is provided once you book a reservation. Cancelling outside the cancellation period will incur a cancellation fee. The cancellation fees vary by the rental provider.
Yes, you can change your reservation. Changes must be made well in advance to avoid additional charges. Changes on the location and time can lead to additional charges.
No, there is no hidden cost once you have filled all the information and paid for any optional extras you have requested. Everything is itemised, and the cost is explained in detail.
Yes, however, this is subject to availability of different providers. You will incur additional charges in relocation fees and the minimum rental period can also change.
Yes, campervans are available in both manual and automatic transmission. Full vehicle specifications are outlined in our site.
Yes, you can leave your car at the rental centre free of charge. However, this is applicable if you are picking up and dropping off the campervan at the same station. If you are leaving more than one car, charges will be applicable based on the per day of hire. Your car will be stored in a secure facility.
Campervans that can accommodate a baby car seat are available upon request. Child and booster seats are available for hire if you need one. The age and the weight of the child must be provided when hiring the campervan.
Yes, a phone number will be provided which you can call for free if you need any assistance. All emergencies and vehicle problems must be reported within 24 hours to provide ample time to resolve the issue.
A breakdown service is provided through a 24 hour emergency customer care program as a part of your hire. Authorization will be required to carry on with any emergency repairs to repair minor problems. A receipt will be required once you return your campervan for a refund.
Although rental insurance cover is not mandatory, it is worth it. In the event of an accident, a rental insurance cover will restrict the maximum you are liable for as long as all terms and conditions are observed. However, rental insurance does not cover personal injuries. Personal travel insurance will be required.
Every motorhome should be returned in a clean and the same condition as it was at the time of hire. Failure to meet the required conditions can lead to extra charges where applicable.
It's important to contact your rental provider in such an instance. Additional fees will be charged for any late returns.
Yes, the campervans are highly dependable. They undergo regular servicing and maintenance to ensure high standards of dependability.
Yes, a bond (security deposit) will be required at the time of campervan pick up. The bond will be paid in full amount and will be refunded once the campervan is returned in good order. However there are various rental providers that provide a value pack to reduce the rental bond.
Please note the information above only answers frequently asked questions. Answers to these questions are subject to change. For more information on terms and conditions, please refer to the provided motorhome rental agreement.
